Great Service from Demo's Laser Cut Designs

Hi, friends. I just wanted to share with you something cool that happened. I had recently ordered the Filling Station from Demo's Laser Cut Designs. When I got the kit, I found a couple of small problems: the toilet seats were missing, a bookshelf was missing, the top and bottom for one of the gas pumps were missing, and one of the tabs for the bathroom divider wall had been cut slightly too high to fit the slot on the interior wall separating the restrooms from the rest of the store. Nothing real big, really, and nothing that I couldn't easily fix myself. However, I thought he would want to know in case there was a problem with the layout so he could fix it for future kits. So I sent him an e-mail describing the problem. This was on the 4th of July (USA Independence Day holiday). I figured I might hear from him in a few days. I got an e-mail response within the hour, and a very kind response it was. He said he'd be sending me something in the mail to fix it and a little something extra. A few days later I got this big package in the mail from Steve at Demo's Laser Cut Designs, just full of nice pieces of laser cut awesomeness. All of the missing parts were there, along with 2 new restroom walls. I would have been happy with just those replacement parts, but that's not all he sent. Steve also sent the following extras: a 7.5" x 11.5" mdf base for either a new building or weather shield, most of the components to make a whole new weather shield, and almost all of the components for all of the store furnishings, including 3 more gas pumps. How cool is that!?

As you can see, Steve sent enough stuff to fill an entire work table. Very generous and very cool.

That's all for now. I just wanted everyone out there in blogland to see what kind of customer service you get from Demo's Laser Cut Designs, the best kind. Thanks for dropping by.